Question 1

Do you deliver to Laval and the South Shore?

Accepted Answer

Yes. Laval, Longueuil, Brossard, Boucherville, Saint-Lambert, Chambly, La Prairie and Châteauguay are all inside our delivery zone, and so are Terrebonne, Repentigny and Blainville on the North Shore. Fees start at $29 and are based on driving time from our local base. Enter the party address in the availability checker to see the exact fee before you book.

Question 2

Are there French songs in the catalogue?

Accepted Answer

Plenty. The catalogue holds over 67,000 songs, mostly English and French, including Québécois classics, French hits and the big English favourites, plus Spanish, Italian, Korean and other languages. Guests search and queue their songs from their own phones, no host needed and no experience required.

Question 3

Can I rent a karaoke machine for my condo party room?

Accepted Answer

Yes, condo party rooms are one of the venue types we deliver to in Montreal. Book the room through your condo board, then choose Event Basic or Event Superstar, which bring their own 22-inch screen. Tell us in the booking notes if the elevator needs to be reserved or if there is a security desk, and check that the room's Wi-Fi does not require a login page.

Question 4

Does the system need Wi-Fi?

Accepted Answer

Yes. It runs on home Wi-Fi or a phone hotspot. Public venue Wi-Fi that opens a login page will not work, so use the guest network or a mobile hotspot instead. You also need one or two power outlets. Between songs you can play your own music from Spotify, Apple Music or YouTube, cables and adapters included.

Question 5

When should I book for a Christmas party or holiday party in Montreal?

Accepted Answer

As early as you can. December sells out quickly and a surcharge applies on Christmas-period dates. As soon as your office party or holiday party date is set, book online, up to six months ahead and no less than two days before. Organizers can request a formal quote, approve it by email and pay by invoice with no deposit.

Question 6

How far in advance should I book?

Accepted Answer

You can book up to 6 months ahead and as little as 2 days before your party. We recommend booking at least one month before to make sure we have a system available. For December, book as soon as possible — we often sell out!

Question 7

Can I book for a certain date?

Accepted Answer

To check availability for a specific date, use our online booking form. If the date is available you’ll be able to complete your booking; if not, you’ll see a message letting you know.

Question 8

What payment methods do you accept?

Accepted Answer

We accept payments by American Express, Mastercard, and Visa.

Question 9

How do I know you’ll show up?

Accepted Answer

We’ve been in business since 2013 and have completed thousands of successful rentals. Feel free to check out all our Google reviews on our reviews page. If you still have questions, give us a call — we’re happy to chat!

Question 10

What is your cancellation policy?

Accepted Answer

If you cancel more than two weeks before your rental date: full refund less a 10% fee. Between two weeks and 48 hours before: 50% refund. Less than 48 hours before: no refund.

Question 11

Does the system need a WiFi connection?

Accepted Answer

Yes — it needs internet to stream songs and stay updated. Home Wi-Fi works great. If the venue has a captive portal login page, use a regular guest Wi-Fi or your phone’s hotspot instead.

Question 12

Can I listen to music from my phone?

Accepted Answer

Yes! When you’re not singing karaoke you can use your phone, tablet, or laptop to play music (Spotify, YouTube, Apple Music, etc.). All necessary cables and adapters are included.

Question 13

What do you need from me?

Accepted Answer

All we need is one or two electrical outlets! We’ll take care of the rest. If you have a TV or projector we’ll even connect our system to it. You don’t even need to be present for installation — as long as we know where to set up.

Question 14

How easy is it to use?

Accepted Answer

Super easy! You pick a song by filtering, searching, or browsing top songs, add it to the queue, and wait your turn. That’s it!

Question 15

Do I need a host? Can I book a host?

Accepted Answer

No host is required — the system is fully self-serve and guests manage the song queue themselves. We do not offer a hosting service.

Question 16

What if something goes wrong with the equipment?

Accepted Answer

Our team is available by phone throughout your rental. If there’s a technical issue we can’t resolve remotely, we’ll send a replacement as quickly as possible.

Question 17

What songs do you have?

Accepted Answer

We have over 67,000 songs from all years and genres. Browse the full catalogue on our website to see everything available.

Question 18

Can I add songs?

Accepted Answer

No — updating our systems is a lengthy process, so we only do it periodically. Check our current catalogue to see what’s available.

Question 19

How do I pick songs?

Accepted Answer

Use your own phone to filter by genre, search by title or artist, browse top songs, and add songs to the queue.

Question 20

What languages do you have?

Accepted Answer

Most of our songs are in English and French. We also have songs in Chinese, Filipino, Hebrew, Indian, Italian, Japanese, Korean, Russian, and Spanish.

Question 21

Do you deliver to my address?

Accepted Answer

To find out if we deliver to your address (and whether a delivery surcharge applies), enter your address on our booking form.

Question 22

My party is outside your delivery zone — can I still book?

Accepted Answer

Contact us! Depending on the distance, we may be able to arrange delivery for an additional fee, or discuss a self-pickup option.

Question 23

Can you arrive at a specific time?

Accepted Answer

We offer delivery windows: morning (between 10am and 1pm) or afternoon (1pm and 5pm). Our delivery driver will confirm the exact time the week of your party.

Question 24

Can I keep the system for more than one day?

Accepted Answer

Absolutely! Just select the additional days option on our booking form. Each extra day is $199.

Question 25

Can you deliver to a venue or event space?

Accepted Answer

Yes! We deliver to homes, offices, event halls, community centres, restaurants, and more. Just provide the venue address and any access instructions.

Karaoke Machine Rentals in Montreal — Book Your Party

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